Support

Drop us a line, we don’t bite — unless you’re made of rainbow ice cream.
FAQ: We might have the answers to your questions
What size will work for me?
What size will work for me?
Measure from the base of the toilet (the floor) to the top of the toilet lip (with seat lifted). If you
measured less than 16", congrats! You've got a standard toilet. These toilets pair best with our 7"
height, which are great for all squatters. If you're new to squatting, a 7" height is a safe bet. If
your measurement was 16.5" or taller, you'll definitely want a 9" stool. This height is perfect for your
little ones!
Where can I buy a Squatty Potty?
Where can I buy a Squatty Potty?
Our stools are sold in Bed Bath & Beyond, Target, Kroger, Fred Meyer, ACE Hardware, Canadian Tire, Walmart Canada, and Wellwise.
Send us a message using the form above and we'll be happy to help find a retailer near you.
How do I use Squatty Potty?
How do I use Squatty Potty?
To use our stools, follow these three steps:
- Sit
- Elevate
- Eliminate
Still have questions?
Visit our Pooping 101 page to get the full rundown on how they work.
Can a child use Squatty Potty?
Can a child use Squatty Potty?
Of course! For kid's, we recommend using our Potty Pets™ kid stools, which come with a raised stool base,
and a seat designed specifically to help them doo their best!
Is Squatty Potty easy to clean?
Is Squatty Potty easy to clean?
Yes, simply wipe it down with your favorite toilet cleaner and a soft rag.
Are there discounts on bulk purchases?
Are there discounts on bulk purchases?
Bulk discounts are available on certain products. Please see each individual product and if a bulk
discount is available it will be indicated below the price.
Is the Pootanicals Toilet Spray safe for septic tanks?
Is the Pootanicals Toilet Spray safe for septic tanks?
Yes, Pootanicals is perfectly safe for use in homes with a septic tank.
How do I assemble the Fold-N-Stow™
How do I assemble the Fold-N-Stow™
Shipping, Returns and Exchanges
Sale Policy
Sale Policy
Sale Duration
LIMITED TIME ONLY. Sale dates use Mountain Time (MT) as a standard and end on the date indicated. If no
end time is specified, the end time is assumed to be 11:59 PM. If no end date is specified, the sale may
end at any time without prior warning.
Exclusions
Online price reflects discount. Offer available for select styles only. No substitutions will be
allowed. Advertised sale prices cannot be combined with any other offer, discount, or coupon. No
adjustments on previous purchases will be permitted. Only orders completed within the defined sales
period qualify for sales price. Squatty Potty® reserves the right to cancel any order for any reason.
Offers subject to change without notice.
Price Matching
SquattyPotty.com does not price match any retailer (online or brick and mortar)
Returns & Exchanges
Returns & Exchanges
Fill in the text content of the collapsible item here. You can provide details and explanation for the question here.Any order purchased from squattypotty.com* can be returned or exchanged within 60 days. If not completely satisfied, simply contact our customer service department for return authorization.
Email: support@squattypotty.com
*Please note that customer is responsible for return shipping charges. Return shipping charges are non-refundable.
Shipping Policy
Shipping Policy
Squatty Potty ships to the 48 contiguous U.S. states, Alaska, Hawaii, U.S. Territories and APO/FPO
addresses. Products can be shipped to anywhere that has a physical address and can receive packages via
UPS Ground. We do not ship to PO Boxes. There is a 1-2 business day process time for all orders. While
we strive to ship an order within 2 working days, we can’t directly control the delivery times beyond
our end. As a general rule, assume that your shipment will take 5–7 working days. APO addresses will be
shipped via USPS and cannot be rush shipped. Orders Under 1 lb ship for a flat rate of $2.99. Orders
over 1 lb are $4.99 within 48 contiguous U.S. states and APO/FPO addresses. (Additional charges will
apply for shipments to Alaska, Hawaii, and U.S. Territories) Orders qualifying for FREE or discounted
shipping promotions are shipped via ground service to the 48 contiguous U.S. states only (excluding
Alaska, Hawaii, U.S. Territories, and APO/FPO addresses). All orders ship UPS Ground to Alaska, Hawaii
and US Territories at a flat rate of $29.95. Duties and Taxes may apply and are the customer's
responsibility."
Squatty Potty® is not responsible for delays due to any weather condition. During the holiday season,
order processing and shipping times may be delayed due to volume.
Orders cannot be shipped to a P.O. box.
*Shipping fees are non-refundable