Squatty Potty ships to the 48 contiguous U.S. states, Alaska, Hawaii, U.S. Territories and APO/FPO addresses. Products can be shipped to anywhere that has a physical address and can receive packages via UPS Ground. We do not ship to PO Boxes. There is a 1-2 business day process time for all orders. While we strive to ship an order within 2 working days, we can’t directly control the delivery times beyond our end. As a general rule, assume that your shipment will take 3–8 working days. APO addresses will be shipped via USPS and cannot be rush shipped. Orders Under 1 lb ship for a flat rate of $2.99. Orders over 1 lb are $4.99 within 48 contiguous U.S. states and APO/FPO addresses. (Additional charges will apply for shipments to Alaska, Hawaii, and U.S. Territories) Orders qualifying for FREE or discounted shipping promotions are shipped via ground service to the 48 contiguous U.S. states only (excluding Alaska, Hawaii, U.S. Territories, and APO/FPO addresses). All orders ship UPS Ground to Alaska, Hawaii and US Territories at a flat rate of $29.95. Duties and Taxes may apply and are the customer's responsibility.
Any order purchased from squattypotty.com* can be returned or exchanged within 60 days. If not completely satisfied, simply return the product for a prompt refund. You are responsible for return shipping charges.
Whether you are returning for a refund, exchange or warranty request, please do the following before shipping:
1. Place a copy of your order receipt in the shipping box with the item(s) you are returning.
2. Make sure to include your order number, email, first and last name.
3. Indicate the reason for the return.
4. State if you would like a refund or exchange.
5. Ship to:
1664 S. Dixie Drive Ste G-102
St. George, Utah 84770
*Products purchased from any other retailer or website (Amazon, The Grommet, etc.) must be returned to original seller.
Every Squatty Potty® has a 60 day money back guarantee. If you aren’t satisfied for any reason, send it back for a full refund, no questions asked.