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FAQ: We might have the answers to your questions

Measure from the base of the toilet (the floor) to the top of the toilet lip (with seat lifted). If you measured less than 16", congrats! You've got a standard toilet. These toilets pair best with our 7" height, which are great for all squatters. If you're new to squatting, a 7" height is a safe bet. If your measurement was 16.5" or taller, you'll definitely want a 9" stool. This height is perfect for your little ones!

Our stools are sold in Bed Bath & Beyond, Target, Kroger, Fred Meyer, ACE Hardware, Canadian Tire, Walmart Canada, and Wellwise.

Send us a message using the form above and we'll be happy to help find a retailer near you.

To use our stools, follow these three steps:
1. Sit.
2. Elevate.
3. Eliminate.
Still have questions?
Visit our Pooping 101 page to get the full rundown on how they work.

Of course! For kid's, we recommend using our Potty Pets™ kid stools, which come with a raised stool base, and a seat designed specifically to help them doo their best!

Yes, simply wipe it down with your favorite toilet cleaner and a soft rag.

Bulk discounts are available on certain products. Please see each individual product and if a bulk discount is available it will be indicated below the price.

Yes, Pootanicals is perfectly safe for use in homes with a septic tank.

Shipping, Returns and Exchanges

Sale Duration
LIMITED TIME ONLY. Sale dates use Mountain Time (MT) as a standard and end on the date indicated. If no end time is specified, the end time is assumed to be 11:59 PM. If no end date is specified, the sale may end at any time without prior warning.

Exclusions
Online price reflects discount. Offer available for select styles only. No substitutions will be allowed. Advertised sale prices cannot be combined with any other offer, discount, or coupon. No adjustments on previous purchases will be permitted. Only orders completed within the defined sales period qualify for sales price. Squatty Potty® reserves the right to cancel any order for any reason. Offers subject to change without notice.

Price Matching
SquattyPotty.com does not price match any retailer (online or brick and mortar)

Any order purchased from squattypotty.com* can be returned or exchanged within 60 days. If not completely satisfied, simply contact our customer service department for return authorization.

Email: support@squattypotty.zendesk.com
Phone: 1 (844) 202-0081

*Please note that customer is responsible for return shipping charges. Return shipping charges are non-refundable.

Squatty Potty ships to the 48 contiguous U.S. states, Alaska, Hawaii, U.S. Territories and APO/FPO addresses. Products can be shipped to anywhere that has a physical address and can receive packages via UPS Ground. We do not ship to PO Boxes. There is a 1-2 business day process time for all orders. While we strive to ship an order within 2 working days, we can’t directly control the delivery times beyond our end. As a general rule, assume that your shipment will take 5–7 working days. APO addresses will be shipped via USPS and cannot be rush shipped. Orders Under 1 lb ship for a flat rate of $2.99. Orders over 1 lb are $4.99 within 48 contiguous U.S. states and APO/FPO addresses. (Additional charges will apply for shipments to Alaska, Hawaii, and U.S. Territories) Orders qualifying for FREE or discounted shipping promotions are shipped via ground service to the 48 contiguous U.S. states only (excluding Alaska, Hawaii, U.S. Territories, and APO/FPO addresses). All orders ship UPS Ground to Alaska, Hawaii and US Territories at a flat rate of $29.95. Duties and Taxes may apply and are the customer's responsibility."

Squatty Potty® is not responsible for delays due to any weather condition. During the holiday season, order processing and shipping times may be delayed due to volume.

Orders cannot be shipped to a P.O. box.

*Shipping fees are non-refundable

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